1. Parent Initial Screening: A mandatory preliminary screening, document review, and non-refundable registration fee are required to determine eligibility before services can be scheduled. $50

2. Intake & Registration (One-Time, Non-Refundable)

Before services can begin, separate in-person intake interviews must be conducted with each parent/child. This fee covers the time to review court orders, conduct background intake, establish safety protocols, and set up your file. $100

(Note: This fee must be paid prior to the intake appointment being confirmed.)

3. Supervised Visitation Rates

Our mobile visitation services are billed hourly. A minimum of 2 hours is required for community-based visits to ensure a meaningful interaction.

Standard Hourly Rate: $75 per hour

Holiday Rate: Time and a half (1.5x standard rate) applies to major holidays. After 7 pm: $125 per hour. (Note: Fees are generally due 24-48 hours prior to the scheduled visit unless otherwise ordered by the court.)

4. Monitored Exchange Rates

We provide safe, neutral transfers of the child between parents at approved public locations. (eg: police or fire station parking lots with parents at least 100 feet apart).

Flat Rate per Exchange: $60

(Includes brief documentation of arrival times and the transfer itself.)

5. Travel & Location Fees

We come to an approved location near you.

Standard Service Area: Travel within a 25 mile radius of Williamson County is included in the standard hourly rate.

Extended Travel: Locations outside our standard service area will incur an additional travel fee of $1.00 per mile to cover monitor time and transport costs.

Activity Costs: Parents are responsible for any costs associated with the chosen activity (e.g., museum admission, food) for themselves, the child, AND the monitor during the visit. (We provide lists of free/low-cost ideas to help manage this).

6. Additional Professional Services

Detailed Court Reports/Summaries: Summary reports are included. Extensive, detailed chronological reports requested outside standard protocols may incur an administrative fee.

Court Testimony & Appearances

Our staff provides objective, factual summaries of observed visits. Should a staff member be subpoenaed or requested to testify in court regarding a case, the following fee structure applies strictly.

These fees reflect the professional backgrounds of our staff (former Law Enforcement/PI) and the necessity of removing them from active field rotation to attend court.

Court Hourly Rate: $175.00 per hour

Billing is "portal-to-portal," including travel time to/from court, waiting time at the courthouse, and testimony time.

Minimum Charge & Retainer: $750.00

A four (4) hour minimum charge is required for any court appearance. This $750 retainer must be paid in full at least 72 hours prior to the scheduled court date to secure the monitor's attendance.

Who Pays? We adhere strictly to the court order regarding financial responsibility. If the order states costs are split 50/50, both parties must pay their share prior to the service. If the order is silent on payment, the visiting parent is typically responsible for fees.

Pre-Payment Policy To ensure reliability and secure the monitor's time, all fees for visits and exchanges must be paid in full 48 hours prior to the scheduled service. Services will not be rendered if payment has not been received.

Cancellation & No-Show Policy We have a strict cancellation policy to protect our staff's time and reduce conflict.

Cancellations with less than 24 hours notice: The responsible party will be charged the full fee for the scheduled visit.

No-Shows: If a party fails to arrive within 15 minutes of the scheduled start time, it is considered a "No-Show," the visit is cancelled, and the full fee applies.

Exceptions for verified medical emergencies may be made at management discretion.